[wp-docs] Moderating the forums

[Scott Merrill]

Craig Hartel said:
> Can't some database freak write a query to search for keywords to maybe
> help
> build FAQs? It would at least be an help in finding out what people are
> asking
> about. Maybe that's not an option, given the verbosity of the posts versus
> the
> limited value of searching for two or three keywords.

That's an interesting idea.  If such a thing could be constructed, it
might be nice to have the top 5 or 10 items listed and linked _above_ the
forums, so people can (hopefully) avoid repeating questions.

> Do we start a thread to ask the users what THEY think are the most FAQs?
> Just thinking out loud. Discuss, please.

Some forums have checkboxes that allow the original poster to flag a
"correct" response to their problem.  Some also let visitors mark off
whether the thread as a whole was valuable to them.  That might be a
(complex) way to track value in the answers...